Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Effective Date: 1st July 2025
Last Updated: 1st July 2025

heykassy co ("we", "us", or "our") operates the website heykassy.com and the app app.heykassy.com and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our service.

1. Information We Collect

Personal Information You Provide

  • Name
  • Email address

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device identifiers
  • Cookies and usage data

2. How We Collect Information

We collect data through:

  • Account registration forms
  • APIs
  • Cookies and similar tracking technologies
  • Third-party services, such as:
    • Clerk (for authentication)
    • PostHog (for analytics)

3. How We Use Your Information

We use your data for the following purposes:

  • To create and manage your account
  • To improve and personalise your user experience
  • To send newsletters and marketing emails (you may opt out)
  • To analyse usage via analytics tools

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Your consent
  • Contractual necessity
  • Legitimate interests (e.g., improving our service)

5. Data Sharing

We do not share your personal data with third parties for their own marketing purposes. However, we may share data with:

  • Google Cloud for cloud infrastructure
  • Stripe for payment processing

These providers are bound by strict confidentiality and data protection obligations.

6. Data Retention

We retain your data for as long as your account is active. If you request account deletion, your data will be permanently removed from our systems, subject to any legal obligations.

7. Your Rights

If you are located in the UK, EU, or other applicable jurisdictions, you have rights under the General Data Protection Regulation (GDPR), including:

  • Access to your personal data
  • Rectification of incorrect data
  • Deletion of your data
  • Objection to or restriction of processing
  • Data portability

You may exercise these rights by emailing us at support@heykassy.com.

8. Children's Privacy

heykassy is not intended for use by children under the age of 13 or 16 (depending on jurisdiction), and we do not knowingly collect personal information from children.

9. Security

We use industry-standard measures to protect your data, including:

  • SSL encryption
  • Secure cookie storage

10. Contact Us

For any questions or concerns about your privacy, please contact us at:

heykassy co

London, United Kingdom

📧 support@heykassy.com